AI Agents Inside Monday.com What’s Real and What’s Just Hype
AI is everywhere in 2025 — but let’s be clear:
Not every tool that claims to be “AI-powered” is actually useful. Some are just automated shortcuts wrapped in buzzwords.
When it comes to Monday.com’s AI features and integrations, what’s actually working? And what’s just hype?
At Ava Desk, we’ve built real workflows using AI inside Monday.com. Here’s what’s worth your time—and what isn’t.
What’s Real in Monday.com AI Right Now
1. Monday Sidekick AI
This is Monday’s native AI assistant — and it’s one of the more practical features.
Summarizes updates across items
Suggests automations based on behavior
Writes task descriptions from prompts
Creates emails or messages inside the platform
Use case: A manager can ask Sidekick to summarize all item updates before a team call without digging through multiple updates.
2. AI-Powered Item Creation
You can now generate task content based on a prompt.
Example: Type “Follow up with John after contract expires” — and AI creates a task with the contact, due date, and next steps pre-filled.
Useful for busy teams who don’t want to manually fill fields.
3. Make.com + OpenAI
This is where AI becomes powerful. Ava Desk uses Make.com to connect Monday.com with tools like ChatGPT and Claude for:
Auto-summarizing form responses or updates
Generating email replies from board data
Flagging tickets based on urgency or tone
Assigning leads using AI-based scoring
Example: A customer form submission routes into Monday. The AI summarizes it and sends it to the correct department based on urgency.
4. Voice & Video Agents (via API)
We've integrated ElevenLabs voice agents and AI avatars into internal workflows. These are especially helpful for:
Capturing meeting summaries via voice input
Reviewing updates through spoken responses
Onboarding support for teams in training
This bridges the gap between written tasks and voice-first interactions.
What’s Still Hype (or Not Ready Yet)
AI Predictions for Project Success
Tools that claim to forecast project success often lack the context or historical data to be accurate. Without consistent input, this becomes unreliable.
AI-Powered Forms That “Understand Everything”
Forms that promise to categorize submissions based on intent often misroute tasks unless trained properly. These require oversight and frequent refinement.
Chatbots Inside Boards
While some chat-based tools claim to let you “talk to your workflow,” they often lack the context or data structure needed to provide reliable responses.
How Ava Desk Actually Uses AI in Monday.com
We focus on what works. Here’s how we implement AI that creates real value:
AI-powered summaries to reduce reading time
Automated workflows using Make.com and OpenAI
Pre-written CRM notes, emails, and updates
Smart dashboards with curated insights
Voice-based AI integrations for internal use
Everything is tested, documented, and built to scale.
Final Takeaway
AI inside Monday.com isn’t a gimmick. But it only adds value when built with purpose. If you're ready to reduce manual work, increase speed, and implement systems your team will actually use—start with intelligent automation, not just hype.
Need help building your AI-enhanced Monday.com system?
Book a consultation at www.ava-desk.com
Or schedule directly here: https://calendly.com/miles-workiflow