Our Services

Expert SaaS Admin Support Without the Overhead

Hiring a full-time SaaS admin can cost $80K–$120K per year  not including training, benefits, or turnover. Ava Desk gives you a team of certified experts across Monday.com, HubSpot, Salesforce, Airtable, and more  all at a fraction of the cost.

Whether you need quick fixes, live build sessions, or ongoing account management, we’ve got you covered.

On-Demand Admin Support

Illustration of a woman wearing headphones with a microphone, representing customer support, next to text about on-demand admin support services.

Managing SaaS platforms can be overwhelming especially when your team needs fast solutions without waiting on lengthy approvals or hiring full-time administrators. That’s where our On-Demand Admin Support comes in.

With this service, you gain immediate access to a team of experienced SaaS administrators who are ready to step in the moment you need help. Whether it’s troubleshooting issues, setting up new automations, building dashboards, configuring user permissions, or optimizing workflows, our experts work directly inside your system to get things done quickly and correctly.

Instead of carrying the cost of an in-house admin, you only pay for the support you need, when you need it. This means no wasted resources and no downtime for your business. Our team has extensive experience across platforms like monday.com, HubSpot, Airtable, Salesforce, and more, ensuring that your tools are always set up to match your business goals.

Here’s how it works:

  1. Submit a Request – Let us know what you need help with.

  2. Expert Assigned – We match you with the right specialist for the task.

  3. Swift Resolution – We jump in, resolve the issue, and optimize as needed.

  4. Follow-Up – You’ll receive documentation or training so your team understands the changes.

On-Demand Admin Support is designed for businesses that want flexibility, speed, and expertise without the overhead of hiring full-time staff. Whether you’re stuck on a technical issue, rolling out new processes, or looking to make your current setup more efficient, our team is only one request away.

Sign with prices for ad-hoc and bundle services, indicating $150 per hour for ad-hoc, $1,250 for a 10-hour bundle with a 15% savings.
A promotional graphic showing a man with a headset on a computer screen and a woman in a small video window, advertising live build and training sessions for automations, dashboards, and reports.

Live Build & Training Sessions

Sometimes the best way to learn — and get work done — is by doing it together. Our Live Build & Training Sessions put you side-by-side with an expert who works directly in your account with you. Instead of lengthy back-and-forth emails or trial-and-error setups, we guide you step-by-step in real time to build exactly what you need.

Whether you’re looking to set up automations, design dashboards, generate advanced reports, or create new workflows, these sessions are hands-on and results-driven. You’ll not only walk away with a fully built solution but also the knowledge and confidence to maintain and scale it yourself.

This format is perfect for both individuals and teams. For leaders, it’s a way to fast-track development without waiting on a project timeline. For teams, it’s an interactive training opportunity that helps everyone understand the system while building valuable assets for the business.

Here’s what you can expect:

  1. Book Your Session – Choose a time that works for you and your team.

  2. Define Your Goal – Share what you’d like to build or improve before we start.

  3. Work in Real Time – We build together, answer questions, and train as we go.

  4. Walk Away Ready – You’ll leave with working solutions, documentation, and new skills.

Live Build & Training Sessions are the fastest way to get results while empowering your team. Instead of simply handing off the work, you’ll have an expert partner guiding you through the process — so you gain both immediate value and long-term capability.

Pricing sign for team training sessions, offering $200 per hour for one-on-one build sessions, $500 for a three-hour session with a 20% discount, and full-day team training options costing $1,200 for a half day or $2,000 for a full day.

Fractional Admin Retainers

Text-based graphic for Fractional Admin Retainers showing an icon of three people in black on an orange background, with descriptive text about dedicated admin support for SaaS teams.

Running modern businesses means relying on multiple SaaS platforms — from project management and CRM systems to automation and reporting tools. But managing these platforms often requires dedicated administrators, and hiring full-time staff isn’t always practical or cost-effective. That’s where our Fractional Admin Retainers come in.

With this service, you gain a dedicated team of experienced administrators who act as an extension of your business. We handle the daily management, optimization, and ongoing improvements across the platforms you rely on most — including monday.com, HubSpot, Airtable, Salesforce, and more.

Instead of struggling with inefficiencies, waiting for IT support, or assigning technical work to your employees, you’ll have experts on call every month. From building and maintaining workflows, automations, and dashboards to troubleshooting issues, managing user access, and rolling out new features, we ensure your tools run smoothly so your team can stay focused on what matters most: driving the business forward.

Here’s how our Fractional Retainer model works:

  1. Choose a Plan – Flexible packages based on hours or scope, tailored to your business size and needs.

  2. Dedicated Support – Our team becomes your SaaS admins, proactively monitoring and maintaining your systems.

  3. Ongoing Optimization – We don’t just fix problems — we anticipate needs, streamline processes, and recommend best practices.

  4. Scalable Partnership – As your business grows, your plan can expand to support new teams, tools, and integrations.

With Fractional Admin Retainers, you get the benefits of an expert SaaS admin team — without the expense of hiring full-time employees. It’s predictable, flexible, and designed to give your business the stability and technical edge it needs to scale confidently.

Pricing plan table with four options: Starter, Growth, Enterprise, and custom, showing hours, platform coverage, features, and prices.

Custom Build Projects

Graphic promoting custom build projects with an icon of a blueprint, gear, and checkmark, and text describing services for CRM, service desk, and end-to-end workflow solutions.

Every business has unique needs, and off-the-shelf solutions often fall short. That’s where our Custom Build Projects come in. We partner with you to design, develop, and deploy tailored systems that solve real business challenges — whether it’s a complete CRM, a service desk solution, or an end-to-end workflow that spans multiple departments.

Our process begins with a deep-dive discovery session to understand your goals, current processes, and pain points. From there, we create a scope of work that outlines the solution design, platform integrations, and expected outcomes. Once approved, we handle the full build — setting up workflows, automations, dashboards, and reports that match exactly how your team operates.

But we don’t stop at delivery. We train your team to confidently use the new system, provide documentation, and ensure smooth adoption across the organization. The result is a powerful, streamlined setup that scales with your business and reduces reliance on manual work.

What We Can Build for You:

  • Custom CRMs – centralize client relationships and sales tracking.

  • Service Desks – manage IT, HR, or customer support requests seamlessly.

  • Project Workflows – track work across teams with automated handoffs and reporting.

  • Integrated Systems – connect your SaaS tools into one smooth ecosystem.

With a custom build, you’re not just getting a tool — you’re getting a solution designed to fit your exact business needs today and grow with you into tomorrow.

Includes: Discovery, design, build, testing, training, and 30 days of post-launch support.

Price range from $7,500 to over $25,000 depending on scope, displayed on a tag icon.

Website Creation & Design

Illustration of a person working on a laptop in front of a web page design with icons representing coding, creativity, and planning, alongside text promoting website creation and design services.

At Ava Desk, we don’t just optimize your workflows — we also help you build a professional online presence. Our website creation service delivers modern, responsive, and SEO-friendly sites designed to showcase your brand and support your growth.

What’s included:

  • Custom one-page or multi-page websites

  • Mobile-first, responsive design

  • SEO optimization for visibility

  • Integrated forms, calendars, and automation tools

  • Fast, secure, and scalable builds

Whether you need a portfolio site, product landing page, or a full business website, Ava Desk creates clean, user-friendly designs that work seamlessly with your systems.

Check out our Website Portfolio here : www.avasit3.carrd.co

Why Ava Desk?

Expert support across platforms: Monday.com, HubSpot, Salesforce, Airtable, and more.

  • Save money compared to hiring employees or expensive partners.

  • Flexible packages start small and scale up.

  • Hands-on training and live building sessions.